Family owned and operated since 2004
Heating, Cooling, Plumbing and Electrical Services in Charlotte and Lake Norman
ACS Accent Comfort Services is a locally owned, family operated home services company covering the greater Charlotte and Lake Norman markets. Four trades, one licensed and insured team, and technicians paid for service rather than sales.
Four trades, one company
Everything your home runs on, under one roof
ACS is not only an HVAC contractor. The same company that services your furnace also repairs your plumbing, installs your generator and remodels your bathroom, which means one number to call and one team accountable for the result.
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Heating Services
Furnaces, heat pumps and boilers installed, repaired and maintained across the Carolinas, with emergency heating available around the clock.
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Cooling Services
Air conditioning installation, repair and maintenance, plus indoor air quality and ventilation work for homes that never quite feel right.
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Plumbing Services
Repairs, installations, water heaters and tankless systems, handled by licensed plumbers rather than subcontracted out.
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Electrical Services
Electrical repair and installation, new construction wiring and standby generator systems, under our North Carolina electrical licenses.
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Remodeling
Bathroom, kitchen and basement remodeling, with the mechanical trades already in house instead of coordinated across three companies.
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Commercial and New Construction
Light commercial service and new construction HVAC, plumbing and electrical for builders and business owners across the region.
Why homeowners call us back
Twenty years of telling people the truth about their homes
The company was built around a straightforward principle: providing customers with truthful recommendations and professional solutions. ACS technicians are compensated based on service rather than sales commissions, which allows the team to focus on diagnosing the customer's actual needs instead of creating pressure to purchase unnecessary equipment or services.
- 20+Years in businessEstablished December 2004 in the Charlotte area
- 3GenerationsFamily owned and operated across three generations
- 24hResponse guaranteeGuaranteed response within 24 hours on standard service requests
- 2yrWarrantyTwo year warranty advertised on installations and services
The Accent Promise
What we put in writing before we start
ACS focuses on accurate estimates, clear communication, quality workmanship and long term solutions. The company backs its work through the Accent Promise and places a strong emphasis on professionalism, respect for the customer's property, timely service and creating lasting customer relationships.
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Honest recommendations
Technicians are paid for the service they perform, not for what they sell, so the recommendation you get is the one the equipment actually needs.
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Licensed and insured
Fully licensed and insured, holding North Carolina plumbing, heating and fire sprinkler license 29395, electrical licenses L.29173 and Q.16186, and South Carolina contractor license 109694.
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Accurate estimates
Clear communication about what the work involves and what it costs, before it starts rather than after.
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Respect for your home
Professionalism, care for your property and timely service on every visit, which is what the Accent Promise commits us to.
24/7 emergency service
When the heat fails at midnight, we answer
Standard office hours run Monday to Friday, 8:30am to 5:00pm, and Saturday morning. Qualifying urgent heating, cooling, plumbing and electrical problems are covered around the clock, every day of the year.
Where we work
Charlotte, Lake Norman and the surrounding Carolinas
Our Charlotte office covers the metro and the communities around it. Our Mooresville office covers Lake Norman, Cornelius, Davidson, Huntersville and north into Iredell County. Between them we reach homeowners and businesses across North Carolina and into northern South Carolina.
- ACS Headquarters ACS Headquarters 9013 Perimeter Woods Dr, Suite G
- Mooresville office Mooresville office 112 Exmore Rd, Suite 2B
- Charlotte, NC Charlotte, NC Heating, cooling, plumbing and electrical across Charlotte, from uptown and South End out to Ballantyne and the Northlake corridor. Our primary office is here. See Charlotte services
- Mooresville, NC Mooresville, NC Four trades across Mooresville, from downtown and Main Street out to the Lake Norman shoreline. Our second office sits just off I-77 Exit 36. See Mooresville services
- Huntersville, NC Huntersville, NC HVAC, plumbing and electrical across Huntersville, from Birkdale Village to the Gilead Road corridor. Minutes from our Charlotte office at I-77 Exit 18. See Huntersville services
- Cornelius, NC Cornelius, NC Lakefront comfort, humidity and plumbing work across Cornelius, from Jetton Park to the Catawba Avenue corridor. Served from Mooresville. See Cornelius services
- Davidson, NC Davidson, NC Heating, cooling, plumbing and electrical in Davidson, including the older housing around Davidson College and Main Street. Served from Mooresville. See Davidson services
- Concord, NC Concord, NC Four trades across Concord, from historic Union Street out past Concord Mills to the NC-73 subdivisions. Served from Charlotte via I-85 and I-485. See Concord services
- Kannapolis, NC Kannapolis, NC HVAC, plumbing and electrical in Kannapolis, covering both the mill era streets downtown and the newer building around the Research Campus. See Kannapolis services
- Gastonia, NC Gastonia, NC Heating, cooling, plumbing and electrical across Gastonia, from the FUSE district to the New Hope Road corridor and out toward Crowders Mountain. See Gastonia services
- Matthews, NC Matthews, NC Four trades in Matthews, from Trade Street and the town centre out to the newer subdivisions along I-485. See Matthews services
- Mint Hill, NC Mint Hill, NC HVAC, plumbing, electrical and standby generators across Mint Hill, where larger lots and well and septic properties are common. See Mint Hill services
- Monroe, NC Monroe, NC Heating, cooling, plumbing and electrical in Monroe, from the historic courthouse district out along US-74 and the Monroe Expressway. See Monroe services
- Salisbury, NC Salisbury, NC Four trades in Salisbury, including retrofitting modern systems into the historic district and the streets around Catawba College. See Salisbury services
- Statesville, NC Statesville, NC HVAC, plumbing and electrical across Statesville, residential and light commercial, a straight run north of our Mooresville office on I-77. See Statesville services
- Denver, NC Denver, NC Heating, cooling, plumbing and electrical on the western shore of Lake Norman in Denver, along the NC-16 and NC-73 corridors. See Denver services
- Terrell, NC Terrell, NC Four trades in Terrell, the Lake Norman waterfront community on NC-150, including lakefront and older historic district property. See Terrell services
- Sherrills Ford, NC Sherrills Ford, NC HVAC, plumbing and electrical across Sherrills Ford on the northwestern shore of Lake Norman, including well and septic properties off NC-150. See Sherrills Ford services
- Shelby, NC Shelby, NC Heating, cooling, plumbing and electrical in Shelby, the western edge of our coverage, reached on US-74 from Charlotte. See Shelby services
- Rock Hill, SC Rock Hill, SC Four trades across Rock Hill under South Carolina contractor license 109694, from Winthrop University and Cherry Road to Riverwalk. See Rock Hill services
- Fort Mill, SC Fort Mill, SC HVAC, plumbing and electrical across Fort Mill, from Baxter Village and Kingsley to the Anne Springs Close Greenway. Direct on I-77. See Fort Mill services
- Tega Cay, SC Tega Cay, SC Comfort, humidity and indoor air quality work on the Lake Wylie peninsula in Tega Cay, plus plumbing and electrical. See Tega Cay services
- Clover, SC Clover, SC Four trades in Clover, in the northwestern corner of York County near Lake Wylie, covering historic and lakeside property alike. See Clover services
- York, SC York, SC Heating, cooling, plumbing and electrical in York, the county seat, including fitting modern systems into the historic downtown district. See York services
- Lancaster, SC Lancaster, SC HVAC, plumbing and electrical in Lancaster, the southern edge of our coverage, reached on US-521 rather than the interstate. See Lancaster services
Customer Reviews
What our customers say
Based on 180 reviews
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Accent Comfort Services, Charlotte, NC
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Common questions
Questions we get asked a lot
Do you really cover heating, cooling, plumbing and electrical?
Yes. ACS is a multi trade home services company, not an HVAC contractor with sidelines. The same company that services your furnace repairs your plumbing, installs your generator and handles the mechanical work in a remodel, so it is one number to call and one team accountable for the result.
Which areas do you cover?
Our Charlotte office covers the metro and the communities around it, and our Mooresville office covers Lake Norman and north into Iredell County. Between them we reach much of the greater Charlotte region and northern South Carolina.
How quickly can somebody come out?
ACS guarantees a service response within 24 hours on standard service requests. Qualifying urgent issues are covered around the clock through our 24/7 emergency service.
Will I be pushed toward a new system I do not need?
ACS technicians are compensated based on service rather than sales commissions, which allows the team to focus on diagnosing the customer's actual needs instead of creating pressure to purchase unnecessary equipment or services.
Are you licensed and insured?
ACS is fully licensed and insured, holding North Carolina Plumbing, Heating and Fire Sprinkler Contractor License 29395, North Carolina Electrical Contractor Licenses L.29173 and Q.16186, and South Carolina Contractor License 109694.
Book a visit
Tell us what is going wrong and we will take it from there
Send us the details and we will get back to you. If it cannot wait, call and we will treat it as an emergency.
Or call the office
(704) 509-1200Mon to Fri 8:30am to 5pm, Sat 8am to noon. Emergencies covered 24/7.
Financing available
Not the month you wanted a new system to fail?
Financing options are available on installation work. Ask while we are scoping the job and the estimate will reflect what you actually pay and when. It takes one conversation, and it changes nothing about the recommendation you get.