Heating
Heating Services in Charlotte, Lake Norman and the Carolinas
Furnaces, heat pumps and whole home heating, installed, repaired and maintained by licensed technicians who are paid for the service they perform rather than for what they sell.
What we do
Heating work we take on
ACS covers heating across the greater Charlotte and Lake Norman markets, for homes and for light commercial buildings. Installation, repair and maintenance are all handled in house under our North Carolina plumbing, heating and fire sprinkler contractor license.
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Furnace Installation
A new furnace sized for your home and installed by licensed technicians, with an accurate estimate before the work starts and a two year warranty on the finished job.
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Furnace Repair
A furnace that will not start, will not hold temperature or keeps cycling gets diagnosed properly rather than replaced by default.
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Heat Pumps
Heat pump installation, repair and maintenance from a team that also handles your cooling, plumbing and electrical, so the whole system is understood by one company.
Also covered
Beyond furnaces and heat pumps
- Furnace servicesInstallation, repair and seasonal maintenance
- Heat pump servicesSystems that heat and cool from one outdoor unit
- Geothermal HVACGround source systems for homes built or retrofitted for them
- Package unitsSingle cabinet systems, common on light commercial buildings
- WiFi thermostatsSmart controls fitted and configured with the system
- Emergency heatingAvailable 24/7 for qualifying urgent heating failures
Why ACS
A heating company that does not work on commission
The company was built around a straightforward principle: providing customers with truthful recommendations and professional solutions. ACS technicians are compensated based on service rather than sales commissions, which allows the team to focus on diagnosing the customer's actual needs instead of creating pressure to purchase unnecessary equipment or services.
Installations and services carry an advertised two year warranty, and standard service requests carry a guaranteed response within 24 hours.
Common questions
About heating work
What heating systems do you work on?
Furnaces, heat pumps and whole home heating, along with geothermal systems and package units. Installation, repair and maintenance are all handled in house under our North Carolina plumbing, heating and fire sprinkler contractor license.
Should I repair the system or replace it?
That is what the visit is for. ACS technicians are compensated based on service rather than sales commissions, which allows the team to focus on diagnosing the customer's actual needs instead of creating pressure to purchase unnecessary equipment or services. Where a repair is the right answer we repair it; where the system genuinely needs replacing we say so and put an accurate estimate in front of you.
What if the heat goes out overnight?
Qualifying urgent heating failures are covered 24/7, every day of the year. If the house is unlivable, call rather than booking online.
Is heating work covered by a warranty?
A two year warranty is advertised on installations and services. The terms that apply to your job come with the documentation for the work carried out.
No heat?
Tell us what the system is doing and we will get someone out
Qualifying urgent heating failures are covered around the clock, every day of the year.
Or call the office
(704) 509-1200Mon to Fri 8:30am to 5pm, Sat 8am to noon. Emergencies covered 24/7.
Customer reviews
What our customers say
Based on 180 reviews
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Accent Comfort Services, Charlotte, NC
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Financing available
Not the month you wanted a new system to fail?
Financing options are available on installation work. Ask while we are scoping the job and the estimate will reflect what you actually pay and when. It takes one conversation, and it changes nothing about the recommendation you get.