Electrical
Standby Generator Installation and Service
Generators specified, installed and maintained by licensed electricians, so the house keeps running when the grid does not.
How we approach it
Sized for what you actually need to keep on
A standby generator is a decision about which circuits matter: the heat, the well, the refrigerator, the medical equipment, the whole house. ACS works that out with you first, then installs under our North Carolina electrical contractor licenses and services the system afterwards.
- Generator installationSpecified, fitted and commissioned
- Generator servicesMaintained so it starts when it is needed
- Licensed and insuredNC electrical contractor licenses L.29173 and Q.16186
- Two year warrantyAdvertised on installations and services
Why ACS
Recommendations you can act on
ACS technicians are compensated based on service rather than sales commissions, which allows the team to focus on diagnosing the customer's actual needs instead of creating pressure to purchase unnecessary equipment or services. Installations and services carry an advertised two year warranty, and standard service requests carry a guaranteed response within 24 hours.
Common questions
About standby generators
What size generator do I need?
That is a decision about which circuits have to keep running: the heat, the well, the refrigerator, medical equipment, or the whole house. We work that out with you before anything is specified or quoted.
Do you maintain generators as well as install them?
Yes. A standby generator is only useful if it starts, so servicing is part of what we cover rather than something to arrange elsewhere.
Who carries out the installation?
Our own licensed electricians, under North Carolina Electrical Contractor Licenses L.29173 and Q.16186.
Can a generator be financed?
Financing options are available on installation work. Raise it while we are scoping the job so the estimate reflects it.
Is the installation covered?
A two year warranty is advertised on installations and services. The terms that apply to your job come with the documentation for the work carried out.
Ready when you are
Talk to us about a generator
We will work out what needs to stay on before quoting anything.
Or call the office
(704) 509-1200Mon to Fri 8:30am to 5pm, Sat 8am to noon. Emergencies covered 24/7.
Customer reviews
What our customers say
Based on 180 reviews
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Accent Comfort Services, Charlotte, NC
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Financing available
Not the month you wanted a new system to fail?
Financing options are available on installation work. Ask while we are scoping the job and the estimate will reflect what you actually pay and when. It takes one conversation, and it changes nothing about the recommendation you get.