About ACS
About Accent Comfort Services
ACS Accent Comfort Services is a locally owned and family operated home services company serving the greater Charlotte, Lake Norman and surrounding Carolina markets.
Who we are
Twenty years, three generations, one principle
Founded in the Charlotte area more than 20 years ago, ACS provides residential and commercial heating, cooling, plumbing, electrical, indoor air quality, generator, new construction and remodeling services.
The company was built around a straightforward principle: providing customers with truthful recommendations and professional solutions. ACS technicians are compensated based on service rather than sales commissions, which allows the team to focus on diagnosing the customer's actual needs instead of creating pressure to purchase unnecessary equipment or services.
More about us
Where to go next
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Accent Promise
What ACS commits to before the work starts, and what we back it with afterwards.
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FAQs
The questions we are asked most often about how ACS works, grouped so you can find yours.
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Financing
Options for spreading the cost of a replacement system, so a failed furnace does not have to be a single payment.
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Membership
A three tier maintenance membership program, so the heating, cooling and plumbing get looked at before they fail rather than after.
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Who We Are
A family owned home services company that has been working in the Charlotte area for more than twenty years, across three generations of the same family.
Credentials
Licensed, insured and accountable
- North Carolina Plumbing, Heating and Fire Sprinkler ContractorLicense 29395
- North Carolina Electrical ContractorLicense L.29173
- North Carolina Electrical ContractorLicense Q.16186
- South Carolina ContractorLicense 109694
- BBB A+ RatingRated A+ by the Better Business Bureau
- Angi Super Service AwardAwarded for service quality
- Fully licensed and insuredAcross both Carolinas
- Family owned and operatedAcross three generations, established December 2004
Ready when you are
Talk to the team
Tell us what you need and we will point you at the right person.
Or call the office
(704) 509-1200Mon to Fri 8:30am to 5pm, Sat 8am to noon. Emergencies covered 24/7.
Customer reviews
What our customers say
Based on 180 reviews
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Accent Comfort Services, Charlotte, NC
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Financing available
Not the month you wanted a new system to fail?
Financing options are available on installation work. Ask while we are scoping the job and the estimate will reflect what you actually pay and when. It takes one conversation, and it changes nothing about the recommendation you get.