Cooling
Air Conditioning Repair in Charlotte and Lake Norman
A system that will not start, will not hold temperature or is running constantly gets diagnosed properly. Emergency cooling is available around the clock for qualifying failures.
What we do
Find the fault, then fix the fault
Our technicians are compensated for the service they perform rather than for what they sell, so a repair visit starts with working out what is wrong rather than with a quote for a new system. Where the equipment genuinely needs replacing we will tell you plainly and put an accurate estimate in front of you.
- 24/7 emergency coolingQualifying urgent cooling failures, any day of the year
- 24 hour responseGuaranteed on standard service requests
- Two year warrantyAdvertised on installations and services
- Licensed and insuredFully licensed and insured across both Carolinas
Why ACS
Recommendations you can act on
ACS technicians are compensated based on service rather than sales commissions, which allows the team to focus on diagnosing the customer's actual needs instead of creating pressure to purchase unnecessary equipment or services. Installations and services carry an advertised two year warranty, and standard service requests carry a guaranteed response within 24 hours.
Common questions
About air conditioning repair
Will you diagnose the fault before talking about a replacement?
Yes. ACS technicians are compensated based on service rather than sales commissions, which allows the team to focus on diagnosing the customer's actual needs instead of creating pressure to purchase unnecessary equipment or services.
What if the system genuinely does need replacing?
We say so plainly and put an accurate estimate in front of you. If the timing is the problem, financing options are available on installation work.
Is emergency cooling repair available?
Yes, around the clock for qualifying urgent failures. If the property is unlivable, call rather than booking online.
How quickly will somebody come out?
ACS guarantees a service response within 24 hours on standard service requests. Qualifying urgent issues are covered around the clock through our 24/7 emergency service.
Is the repair covered?
A two year warranty is advertised on installations and services. The terms that apply to your job come with the documentation for the work carried out.
Ready when you are
Get a technician out to the system
If the house is unlivable and it cannot wait, call and we will treat it as an emergency.
Or call the office
(704) 509-1200Mon to Fri 8:30am to 5pm, Sat 8am to noon. Emergencies covered 24/7.
Customer reviews
What our customers say
Based on 180 reviews
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Accent Comfort Services, Charlotte, NC
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Financing available
Not the month you wanted a new system to fail?
Financing options are available on installation work. Ask while we are scoping the job and the estimate will reflect what you actually pay and when. It takes one conversation, and it changes nothing about the recommendation you get.