Service area
HVAC, Plumbing and Electrical Services in Charlotte, NC
Our primary office is in Charlotte, and the city has been our home market since the company was founded here in December 2004.
Charlotte
Working in Charlotte
We work across the whole city rather than one corner of it: the neighbourhoods around uptown, South End and Plaza Midwood, the older housing stock in NoDa and Dilworth, the newer builds out toward Ballantyne and Steele Creek, and the corridor around Northlake where our own office sits. I-77, I-85 and I-485 are how we reach most of it, which is a large part of why the office is where it is.
What we cover here
Four trades, one company, in Charlotte
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Heating in Charlotte
Furnaces, heat pumps and emergency heating across Charlotte.
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Cooling in Charlotte
Air conditioning, ventilation and indoor air quality across Charlotte.
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Plumbing in Charlotte
Repairs, installations and water heaters across Charlotte.
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Electrical in Charlotte
Repairs, new circuits and standby generators across Charlotte.
Getting to us
Your nearest ACS office
The office is inside the city, in Perimeter Woods Business Park off I-77 Exit 18 at Reames Road and W.T. Harris Boulevard, opposite Northlake. From uptown it is a straight run north on I-77; from the east side, I-485 and W.T. Harris Boulevard both feed into it.
- Nearest officeCharlotte, 9013 Perimeter Woods Dr, Suite G, Charlotte, NC 28216
- Where that isIn Perimeter Woods Business Park, in the southwest quadrant of I-77 Exit 18 at Reames Road and W.T. Harris Boulevard, opposite Northlake
- Office hoursMonday to Friday, 8:30am to 5:00pm, and Saturday from 8:00am to noon, with 24/7 cover for qualifying urgent issues.
- Emergency cover24/7 for qualifying urgent HVAC, plumbing and electrical issues
Common questions
Charlotte questions
Do you actually cover Charlotte?
Yes. Charlotte is one of the communities ACS serves, reached from our Charlotte office. The office is inside the city, in Perimeter Woods Business Park off I-77 Exit 18 at Reames Road and W.T. Harris Boulevard, opposite Northlake. From uptown it is a straight run north on I-77; from the east side, I-485 and W.T. Harris Boulevard both feed into it.
How quickly can somebody get to me in Charlotte?
ACS guarantees a service response within 24 hours on standard service requests. Qualifying urgent issues are covered around the clock through our 24/7 emergency service.
Which services are available in Charlotte?
All of them: heating, cooling, plumbing, electrical, indoor air quality, generators, new construction and remodeling. One number covers all four trades rather than three contractors and three schedules.
Will I be pushed toward a replacement?
ACS technicians are compensated based on service rather than sales commissions, which allows the team to focus on diagnosing the customer's actual needs instead of creating pressure to purchase unnecessary equipment or services.
Is the work covered afterwards?
A two year warranty is advertised on installations and services. The terms that apply to your job come with the documentation for the work carried out.
Ready when you are
Book a visit in Charlotte
Tell us what is going wrong and we will get someone out. If it cannot wait, call and we will treat it as an emergency.
Or call the office
(704) 509-1200Mon to Fri 8:30am to 5pm, Sat 8am to noon. Emergencies covered 24/7.
Customer reviews
What our customers say
Based on 180 reviews
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Accent Comfort Services, Charlotte, NC
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Financing available
Not the month you wanted a new system to fail?
Financing options are available on installation work. Ask while we are scoping the job and the estimate will reflect what you actually pay and when. It takes one conversation, and it changes nothing about the recommendation you get.