Mon to Fri 8:30am to 5pm, Sat 8am to noon

24/7

Emergency HVAC, Plumbing and Electrical Service

Qualifying urgent heating, cooling, plumbing and electrical failures are covered around the clock, every day of the year.

What counts

When to call rather than book online

Standard office hours run Monday to Friday, 8:30am to 5:00pm, and Saturday from 8:00am to noon. Standard service requests carry a guaranteed response within 24 hours. Outside that, 24/7 emergency services are available for qualifying urgent HVAC, plumbing and electrical issues.

If the situation is unsafe or the house is unlivable, call. Booking online is the right route for everything that can wait until the next working day.

  • Emergency heatingNo heat, or a system that has failed unsafely
  • Emergency coolingA failure that makes the property unlivable
  • Emergency plumbingWater going somewhere it should not
  • Emergency electricalAnything sparking, smoking or tripping repeatedly
HVAC technician working basement equipment

Common questions

About emergency service

What counts as an emergency?

No heat or a system that has failed unsafely, a cooling failure that makes the property unlivable, water going somewhere it should not, or anything electrical that is sparking, smoking or tripping repeatedly.

Is it genuinely 24/7?

Yes. 24/7 emergency services are available for qualifying urgent HVAC, plumbing and electrical issues, every day of the year, outside our standard office hours.

Should I call or book online?

Call. If the situation is unsafe or the property is unlivable, the phone is faster than a form, and one number covers all four trades day or night.

What about something that can wait until tomorrow?

Book it online and it falls under our standard service response, which is guaranteed within 24 hours.

Do you cover all four trades out of hours?

Yes. Heating, cooling, plumbing and electrical are all covered by the same emergency line, which is the advantage of one multi trade company rather than three numbers.

Right now

Call (704) 509-1200

One number covers all four trades, day or night.

Or call the office

(704) 509-1200

Mon to Fri 8:30am to 5pm, Sat 8am to noon. Emergencies covered 24/7.

Customer reviews

What our customers say

Google reviews Sample
4.9

Based on 180 reviews

See us on Google

The Google listing is not connected yet, so there is no review link to send people to. Add it in the Connections tab and this button switches on.

Accent Comfort Services, Charlotte, NC

Sample reviews. These are placeholders showing how the section will look. Connect the Google listing and real five star reviews replace them, and this notice goes with them.

  • Sample
    Sample Review Placeholder

    This card shows how a five star Google review will look once the listing is connected. The layout holds a longer review by scrolling inside the card, so one customer writing three paragraphs never stretches the row.

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    Sample Review Placeholder

    A shorter one, to show the other end of the range. Cards keep the same height whatever the length, so the row stays even.

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    Sample Review Placeholder

    Reviewer photos appear here when Google supplies one. Where there is no photo the card falls back to a square set of initials rather than a circle, which matches the rest of the site.

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    Sample Review Placeholder

    The strip scrolls sideways and can be swiped on a phone. Only five star reviews are shown, which is set once in the review settings rather than per page.

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    Sample Review Placeholder

    Real reviews are written into the page at build time so search engines read them, then refreshed in the browser so the site stays current between deploys.

  • Sample
    Sample Review Placeholder

    Once the Google listing is linked, every card on this row is replaced by a genuine review and this notice disappears on its own.

Financing available

Not the month you wanted a new system to fail?

Financing options are available on installation work. Ask while we are scoping the job and the estimate will reflect what you actually pay and when. It takes one conversation, and it changes nothing about the recommendation you get.