Plumbing
Water Heater Repair, Installation and Replacement
Tank and tankless water heaters repaired, installed and replaced by licensed plumbers, with an accurate estimate before the work starts.
What we do
Repair it, replace it, or move to tankless
A water heater that is failing does not always need replacing, and a replacement is not automatically like for like. ACS handles all three routes and will tell you which one the situation calls for, because the technician is paid for the service rather than the sale.
- Water heater repairDiagnosed before anything is condemned
- Water heater installationNew systems fitted and commissioned
- Water heater replacementLike for like, or a change of system where it makes sense
- Tankless water heatersSpecified, installed and serviced
- Emergency plumbingAvailable 24/7 for qualifying urgent failures
- Two year warrantyAdvertised on installations and services
Why ACS
Recommendations you can act on
ACS technicians are compensated based on service rather than sales commissions, which allows the team to focus on diagnosing the customer's actual needs instead of creating pressure to purchase unnecessary equipment or services. Installations and services carry an advertised two year warranty, and standard service requests carry a guaranteed response within 24 hours.
Common questions
About water heaters
Does a failing water heater always need replacing?
No. Some do and some do not, and the technician who arrives is paid for the service performed rather than the equipment sold, so the answer you get is the one the situation calls for.
Tank or tankless?
We install and service both. Which one suits depends on the property, the demand and what is already there, and we will go through it when we look at the job.
Is a failed water heater an emergency?
It can be. Qualifying urgent plumbing failures are covered 24/7, so if water is going somewhere it should not, call.
Can a replacement be financed?
Financing options are available on installation work. Raise it while we are scoping the job so the estimate reflects it.
What is covered afterwards?
A two year warranty is advertised on installations and services. The terms that apply to your job come with the documentation for the work carried out.
Ready when you are
Book a water heater visit
Tell us what it is doing and we will get someone out.
Or call the office
(704) 509-1200Mon to Fri 8:30am to 5pm, Sat 8am to noon. Emergencies covered 24/7.
Customer reviews
What our customers say
Based on 180 reviews
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Accent Comfort Services, Charlotte, NC
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Financing available
Not the month you wanted a new system to fail?
Financing options are available on installation work. Ask while we are scoping the job and the estimate will reflect what you actually pay and when. It takes one conversation, and it changes nothing about the recommendation you get.